Mikan Consulting

Healthcare Use Case

Predictive Patient No-Show Reduction

Predict and reduce patient no-shows using personalized communication, optimizing clinic schedules and staff capacity.

The Challenge

High no-show rates lead to wasted clinician time, lost revenue, and unnecessary strain on scheduling resources.

AI Solution

The HealthSight Agent analyzes appointment history, travel distance, and demographics to create a No-Show Probability Score, automating outreach through preferred channels.

Deployable Actions

  • Integration with EMR/Scheduling systems for real-time data flow.

  • Predictive score generation for next-day appointments.

  • Automated outreach (text/email) adjusted by risk level (e.g., high-risk gets two reminders).

  • Action triggered: Overbooking optimization algorithm run nightly to fill predicted gaps.